Thank you for shopping at gimili-faucet.com. Please read this Shipping Policy carefully before placing your order.
1. Order Processing Time
– All orders are processed within 1–3 business days after payment confirmation.
– Orders are not shipped or delivered on weekends or public holidays.
– If there is a high volume of orders, processing may be delayed. In such cases, we will notify you promptly.
2. Shipping Time
– After processing, the estimated shipping time depends on your location:
– Standard delivery: 5–10 business days
– Please note that delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, weather, customs).
3. Weekends & Holidays
– We do not process or ship orders on weekends or public holidays.
– During major holidays, please expect additional processing and delivery delays.
4. Shipping Destinations
– We currently ship to the United States and Canada only.
– If you are located outside of these countries, please contact our support team for future availability.
5. Shipping Costs
– Standard shipping is included in the price for all orders. No additional shipping fee will be charged for normal delivery.
– If you need to receive your package faster, you may choose to pay an extra shipping fee, and we will arrange a faster shipping method for you.
6. Order Tracking
– Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
7. Incorrect Address
– Please ensure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address provided by the customer.
8. Lost or Delayed Packages
– If your package is significantly delayed or lost, please contact us. We will assist you in filing a claim with the carrier.
9. Contact Us
For any questions about this Shipping Policy, please contact us at: