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Our warrenty

Two-year Free Warranty

All of our products come with a two-year free warranty.

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Warranty Coverage

Only GIMILI faucet

We only provide warranty for products sold in GIMILI’s Amazon store, except for second-hand products.

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Guarantee services

All questions about the quality of faucets can be consulted with GIMILI customer service staff

Free Accessories

You can contact us within two years regarding the damage, loss, and paint peeling of accessories.
All damaged, chipped, and missing parts of the faucet can be replaced for free within two years.


Safe Transportation

We promise that all packages will be safely delivered within five to seven days.
Our package transportation will protect all your address and privacy information, and all information will only be used to send packages and accessories.

Customer Service

We have professional technicians who are available 24 hours a day.
You can contact us for all quality issues with the faucet, and we will have professional after-sales personnel to solve the problem for you in the shortest possible time.

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